Customized apps allow you full access and complete control of the app, unlike general or regular apps. Regular apps can be a serious problem if the developer discontinues the app for some reason.
You would be left empty handed and would have to start everything from scratch again. You would have to find a new developer and develop the app for your business once again.
On the other hand, customized apps are far more beneficial to you in this regard. These apps are developed by customizing existing applications with your own needs in mind. This means that you will have full access to the code of your app, and you won’t have to worry about losing access to it at any time.
With large companies using platforms like e-commerce for their businesses, it is now possible for you too to customize a platform like Shopify for online shopping on your website. Customizing these platforms lets you use them in a way that suits your specific business needs.